Admissions Representative
Location: Tunis, Tunisia
Department: Admissions
Reports to: Admissions Team Lead
Job Type: Full-time
About Globaleep:
Globaleep is a leading educational services company dedicated to helping international students achieve their academic and career goals. Our comprehensive services include College Admissions Support, Visa Assistance, TOEFL and IELTS Preparation Courses, Career Opportunities, Accommodation assistance, and guidance on Financial Aid and Health Insurance. We are committed to empowering students on their journey to success.
Position Summary:
Under the direction of the Admissions Team Lead, the Admissions Representative is responsible for enrolling prospective students into USA college programs. This role relies heavily on building relationships with prospective students and their parents to guide them through the enrollment process. Admissions Representatives evaluate a prospective student’s needs, goals, and career outcomes to identify if the United States of America’s colleges have the appropriate academic program, environment, and services for the individual.
Duties and Responsibilities:
- Student Engagement and Enrollment:
- Contact and interview prospective students and assist those desiring admission through the admissions process.
- Provide accurate and complete information about Globaleep’s services and the programs offered by USA colleges.
- Training and Knowledge:
- Successfully complete all admissions-related training programs, displaying thorough knowledge of all admissions-related training materials, policies, and procedures.
- Maintain up-to-date knowledge of admissions-related documents including, but not limited to, the Application and Enrollment Agreement.
- Communication and Outreach:
- Contact prospective students to schedule admissions appointments.
- Conduct campus tours and provide complete and accurate responses to questions from prospective and enrolling students.
- Participate in community outreach, networking, and recruiting events such as College/Career Fairs, high school presentations, or other offsite locations as permitted by applicable regulations.
- Service Explanation:
- Explain Visa Assistance services, including crafting statements of purpose, letters of recommendation, and ensuring all necessary documents are admission-ready.
- Promote TOEFL, IELTS, and English Preparation Courses, highlighting the comprehensive study materials and experienced instructors.
- Discuss career opportunities, internships, and job placements available to students.
- Assist students in finding suitable, safe, and secure accommodation on or off-campus.
- Provide guidance on financial aid and health insurance options.
- Administrative Duties:
- Follow all admissions communication protocols and input admissions activity into the CRM system.
- Assist applicants in completing application and enrollment paperwork accurately and in a timely manner.
- Coordinate campus events such as Open House.
- Other Responsibilities:
- Perform other duties or special projects as assigned by the Admissions Manager or the Globaleep Director.
Essential Skills:
- Phone skills
- Communication Skills (Listening and speaking)
- Writing skills
- People skills
- Ability to create and maintain systems and procedures
- Computer skills
- Organized
- Proactive
Qualities:
- Intuition
- Commitment to Globaleep
- Integrity
- Sensitivity
Qualifications:
- Proven experience in admissions, sales, or a related field.
- Strong understanding of the US college admissions process and visa requirements.
- Excellent communication and interpersonal skills.
- Ability to build rapport and establish trust with clients.
- Goal-oriented and self-motivated with a passion for helping students succeed.
- Proficiency in CRM software and Microsoft Office Suite.
- Bachelor’s degree in business, marketing, education, or a related field is preferred.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment.
How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and motivation for joining Globaleep.